How to Fix Intel Wireless-AC 9461 Not Working on Windows

Recently, I was working on my laptop and got disconnected from the Internet. When I tried to connect again, the WiFi icon was not appearing. Soon I troubleshoot the network adapter and found that “The Intel(R) Wireless-AC 9461 adapter is experiencing driver- or hardware-related problems.”

My Personal Experience with Intel Wireless-AC 9461 Not Working Issue.

I did all the possible steps to fix the Intel Wireless-AC 9461 Not Working on Windows, but nothing was working for me. At last, I tried to install different Wireless drivers for my PC but all in vain. I even contacted the Customer Support of my laptop manufacturer and they suggested repairing it as the problem lies in the hardware.

Fix Intel Wireless-AC 9461 Not Working

But, I didn’t lose hope as I was pretty sure that this isn’t related to hardware. I was sure that something is stopping or blocking the network adapters of my laptop. If your laptop is in the warranty period, then you can get it repaired, and they will diagnose it. But if it isn’t in the warranty period, you will be charged according to the repair services.

I was expected to visit the nearest service center the next day, but I tried to fix this issue again. After spending 6 hours fixing the Intel Wireless-AC 9461 issue, it went working and got connected to the Internet again.

If you are also facing the Intel Wireless-AC 9461 Not Working issue on your Windows device, then you are in the right spot. Here, I will tell you every working method to fix this error.

How to Fix Intel Wireless-AC 9461 Not Working on Windows?

What worked for me may not work for you and what works for you may not for me. There are several causes of this issue and I will help you to fix this using possible methods one by one.

I will mention the most important steps first that helped me to fix the Intel Wireless-AC 9461 not Working issue (Code 10). However, you should try to follow all the steps one by one to remedy this issue from your laptop.

1. Enable Network Adapters from BIOS.

This is the most important step that helped me to fix the network adapters issue. Basically, the problem started when my system automatically disabled the Network Adapters from BIOS. It was stopping the drivers to function properly and as a result, my laptop was unable to connect to the Internet.

In my case, the WiFi icon was missing from my Windows 11 device, so I was unable to connect with any network. However, I managed to fix this issue by enabling the Network Adapters from BIOS settings.

Here’s how to enable the network adapters from BIOS settings.

#1. First of all, You will have to enter the BIOS to enable the adapters. Restart your device and use the appropriate button of your keyboard such as F1 or F2 to enter the BIOS. However, you can enter the BIOS settings via the Windows Recovery option.

Open Settings of your Windows, and Select System. Scroll down below and click on the Recovery option. There select the Advanced Startup option that will help you to enter the BIOS of your system.

Once you click on Advanced Startup, your PC will start restarting. Soon you will see a Troubleshoot page on the blue screen. Choose the Advanced options.

Boot BIOS in Windows

From the Advanced options page, select the UEFI Firmware Settings.

UEFI Firmware Settings

Now it will ask you to restart your system to change the UEFI Firmware Settings. Select the Restart button and your system will start restarting.

Fix Intel Wireless-AC 9461 Not Working on Windows

#2. After restarting your PC, you will reach the BIOS settings. From there, you have to find the Network Adapters or Network Stack Configuration in the Advanced option.

Search for the network configuration settings in the BIOS and once you found it select it by the up or down key and hit the enter button.

Fix Intel Wireless-AC 9461 Not Working

#3. There you can see that the Network stacks are disabled and it is stopping your system to connect to the internet. Make sure to enable all the options in the Network stack.

Fix Intel Wireless-AC 9461 Not Working

Hit the F10 button to Save the changes and exit from the boot menu. Now your PC will start to restart.

This will fix the Intel Wireless-AC 9461 Not Working issue on your Windows system. Now connect to any WiFi or Internet connection. You can see that your PC will connect to the Internet again.

2. Update the BIOS.

It is also recommended that you should update your BIOS to change the default settings. It doesn’t matter whether your motherboard is in UEFI or legacy BIOS mode.

Here’s how to update your system’s BIOS:

  1. First of all, Download the latest BIOS (or UEFI) from your system’s manufacturer’s website.
  2. Unzip it using WinRAR or WINZip.
  3. Boot it to a spare USB flash drive.
  4. Restart your computer and enter the BIOS / UEFI using the Recovery option or F1, F2 button.
  5. Select the USB flash drive to update the BIOS.

3. Disable and Enable the Network Adapters.

Right-click on the Windows icon and select the “Device Manager” option. You can also open the Device Manager by searching it in the search bar.

In the Device Manager, you can see lots of adapters and drivers. Now click on the arrow beside Network Adapter to expand the drivers. Right-click on the Intel Wireless-AC 9461 or AC-9560 and then select Disable device. Once disabled, enable it again. Also, click on the Scan for hardware changes option to update the drivers.

Fix Network Missing in Windows

If it doesn’t help, uninstall the driver and Restart your PC. You should also try to install other WiFi drivers of Realtek or Qualcomm.

4. Flush DNS to Reset the Internet Connection.

If you are still unable to connect to the Internet and facing issues, you should reset the Internet connection. However, you can simply reset the connection by forgetting the Network.

But for some users it will not work, so we will try to reset the Internet connection with the help of the command prompt.

  • Open the command prompt on your PC as Administrator.
  • Type “ipconfig /flushdns” and press Enter.
  • Type “ipconfig /registerdns” and press Enter.
  • Now Type “ipconfig /release” and press Enter.
  • Type “ipconfig /renew” and press Enter.
  • Type “netsh winsock reset” and press Enter.

That’s it!! Now restart your PC to see the changes in your Network connection. This step might help you to fix the Intel Wireless-AC 9461 Not Working error.

5. Check your Internet Connection.

You should also consider checking your WiFi router that it is working fine and it has full signals. Maybe the problem lies in your WiFi router and as a result, your system can’t connect to that network.

Fix Intel Wireless-AC 9461 Not Working

Moreover, you can perform a power cycle on your WiFi router or modem. First, turn off your router and unplug the power cable. Wait for approx 60 seconds, then plug back the cable and turn the power button of the router.

You can check the live Internet speed of your Internet connection.

  • First of all, Open the command prompt and type the below text to check the live network.
PING WWW.GOOGLE.COM
  • If you get a reply with statistics from the servers, then your connection is live. But when your connection is not live, you should first restart your PC.
  • Perform a power cycle on your WI-Fi router or modem.
  • Forget the WiFi network > Click on the WiFi icon > Network & Internet settings. Now tap on the WiFi option and click Manage Known networks. Choose your network and tap on forget button. Restart your PC, then connect to the internet again.

Conclusion: Fix Intel Wireless-AC 9461 Not Working

So this is the full guide about how to fix the Fix Intel Wireless-AC 9461 Not Working on Windows 10 or 11. This article will help you to fix Network Missing driver errors and troubleshoot the internet connection on your system.

Apart from this, if your device is still unable to connect to the internet and facing issues, then you should repair it from your nearest service center.

I hope you like this article, and if you have any queries regarding this, feel free to ask us via below comment section.

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