How to Fix NW-102308-4 PS5 Error Code? (2023)

Do you also see the NW-102308-4 PS5 error which says “A communication error has occurred” on your PS5, then you have come to the right place. This is a network error that stops your PS5 to connect with its online services. Here, you can see some working methods to fix the NW-102308-4 PS5 error code.

Causes of NW-102308-4 PS5 Error Code?

As I said above, this is a network error and mainly, this error occurs when your PS5 tries to connect with the PlayStation network. However, the NW-102308-4 error occurs in your PS5 gaming console and this is not any game error. So don’t waste your time deleting and re-installing the games, in the hope to fix this error.

This NW-102308-4 PS5 error occurs while playing games on PS5. This error says “A communication error has occurred” or “An error has occurred while connecting to the Playstation Network.” It means something is stopping PS5 to authenticate with its online services.

So what you can do is follow our below-given tips, these methods will help you to fix the NW-102308-4 error.

How to Fix NW-102308-4 PS5 Error Code?

1. Restart your PS5.

While dealing with these types of errors, you should first Restart your PS5 completely. Click the “Power button” and there you can see the “Restart PS5” option. Click on the Restart button and your PS5 will be restarted shortly.

2. Check for maintenance.

Probably, you are seeing this error because there is any maintenance going on or any server failure. Check the PSN status page from here and check for any server error or maintenance going on.

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3. Reset your Internet connection.

This is the most important step to fix the 102308-4 Error code. Maybe the internet connection is not active and this is stopping PS5 to connect its online services. So, Make sure that your internet connection is working fine and that nothing is not interrupting the connection. You can reset the connection and check if the error is fixed.

4. Perform a Power cycle on your WiFi or Modem.

Perform a power cycle on your WI-Fi router or modem. First, turn off your router and unplug the power cable. Wait for approx 5 minutes, then plug back the cable and turn the power button of the router. Bring your WiFi router closer to the gaming console.

Tip: If it didn’t solve your problem, then use a wired (ethernet) connection or if you are using it already, then switch to WiFi.

5. Update your Router Firmware.

Please check if the firmware of your router is updated and if it is not, please contact the router vendor to update it.

6. Open TCP Ports and set up a Static IP Address.

If anything is not working for you, then you should open these ports. TCP: 80, 443, 3478, 3479, 3480 and UDP: 3478, 3479,49152~65535.

  • Go to your PS5 Settings and tap on Network.
  • Select View Connection Status.
  • Now there you will see your IP Address and MAC address of your PlayStation 5. Write down both as you will need these later.
  • Now login to your router in your browser and go to the Port Forwarding section.
  • Assign the IP address to your PS5 console from the data you’ve noted down.
  • Open TCP: 80, 443, 3478, 3479, 3480 and UDP: 3478, 3479,49152~65535.
  • After changing, reboot your router and your PS5 too. Connect to the internet and check if the error is fixed or not.

If you are unable to do so, please contact your internet service provider to change these settings.

7. Change DNS settings.

This error can be fixed by changing DNS settings temporarily. Go to the network settings of your PS5 and configure your network settings with the number of the public DNS that is free and open to the public by companies or organizations

8. Contact PlayStation customer support.

If nothing worked for you then maybe there is probably temporary line congestion. You can wait for some time or you can contact the customer support of PlayStation either they have any solution for that or they may replace your PS5. Visit the PlayStation Contact support from here.

So these are some recommended methods that might help you to Fix the NW-102308-4 PS5 Error Code. For more PS5 errors and fixes you can click here.

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