10 Ways to Fix Paramount Plus Error Code 3005 in 2022

Are you also seeing a black screen, Paramount+ crashing, no content, and playback issues on Paramount Plus? This article recommends you 10 best ways to Fix Paramount Plus Error Code 3005 in 2022.

Paramount Plus Error Code 3005

Paramount Plus is one of the best American OTT on-demand video streaming services. It allows you to stream more than 30,000 episodes and movies from many premium channels such as BET, CBS, Comedy Central, MTV, Nickelodeon, Nick Jr., etc.

Paramount+ also features live sports, breaking news, kids’ content, and exclusive original series. However, these services can only be streamed by premium members.

You can easily watch all the Paramount+ content on their official app for android and iOS. Moreover, they also allow you to stream their services on their official website. Watch Paramount Plus on PS5.

But for some users, watching Paramount Plus content is getting worse day by day. Annoying bugs and errors don’t let users to serf content on their Paramount+ mobile app. The most frustrating error is Paramount Plus Error Code 3005 which usually keeps popping up on the screen.

Below are some recommended methods that can help you to fix the Paramount+ 3005 Error Code.

How to Fix Paramount Plus Error Code 3005

1. Turn off VPN.

The service area of Paramount+ is currently available for Australia, Canada, Latin America, the Nordics, and United States. If you are using any VPN network to access Paramount Plus from outside the United States, then you can encounter the 3005 error code.

Many users try to access Paramount plus content by connecting to USA region with the help of VPN software. So it is recommended that you should disconnect your VPN network and try to refresh the app.

2. Force Stop the Paramount Plus app.

After disconnecting the VPN network, you should force close the app in order to fix all types of bugs and errors. To force close the Paramount+ app, follow the below steps.

On Android:

  • Open Settings of your phone and go to “Apps“.
  • Now tap on “Installed apps” where all your apps are installed on your phone.
  • Then look for the Paramount+ app and click on that.
  • Now Tap on the Force Stop option.

On iOS:

Go to the Home screen of your iPhone, swipe up from the bottom of the screen, and pause slightly in the middle of the screen. Now look for the Paramount plus app and swipe up to force close the app.

3. Restart your Device.

After force closes the app, it is recommended that you should restart your device. A fresh restart to your device can fix the Paramount Plus Error Code 3005.

4. Forget your Internet network.

Once you restart your device, you should forget your Internet connection network. Basically, it will allow Paramount+ to connect with its online services without any error.

If you are using your Mobile data, then enable and disable the Airplane mode. Or if you are using any WiFi network, then try to forget that network by going to the WiFi list on your smartphone. Now connect again to that network by entering the password.

5. Update the Paramount+ App.

Make sure that you have installed the latest version of the Paramount Plus app in order to get rid of all types of bugs and errors. You can easily update the app by going to your App Store. Search for Paramount+ and click on the search result.

If you see the option “Update”, then click on the Update option, or if you have already updated to the latest version, then try to open the app.

6. Clear data and cache of the Paramount Plus app.

Expired or crashed data and cache files can encounter Error Code 3005 while watching contents. You should try to delete the cache and data of the Paramount+ app to remedy all the errors.

On Android:

  • Open the Settings of your phone and go to “Apps“.
  • Now tap on “Installed apps” and click on “Paramount+“.
  • Click on Internal Storage and then clear data and cache.’

On iOS:

  • Go to the Settings of your Apple device.
  • Click on your “Apple ID Profile” tab and select “Manage Storage” from the i-cloud sub-menu.
  • Scroll down below and find the Paramount+ app.
  • Now disable and delete the data of the app.

Once you delete the data of the app, Restart your device. Now open the Paramount Plus on your device and you will be asked to log in to your account. Enter your account credentials to log in and you can see that the app is running smoothly without any further errors.

7. Check your Internet connection.

If the contents are still not playing on the app, then you should check your Internet connection. Maybe your Internet connection is not stable and you are seeing a black screen or Error Code 3005 on the Paramount+.

Try to use any other Network, or you can simply perform a power cycle on your WiFi router. First, turn off your router and unplug the power cable. Wait for approx 60 seconds, then plug back the cable and turn the power button of the router.

8. Delete Browser Cache and Cookies.

If you are streaming content on the Paramount plus website and getting Erro code 3005 then it can happen because of your browser cache. Your browser might have stored the outdated cache and as a result, you are seeing this error and a black screen.

To delete your browsing data, cache, and cookies:

  • Go to your Browser’s Settings.
  • Click on Security and Privacy.
  • Clear browsing data, cache, and cookies from there for the Paramount plus website.

9. Try Another Browser.

If the error is still appearing on your screen, then maybe your browser is still loading the cached version. You should opt for a different browser, i.e. if you are using Chrome, then try Mozilla Firefox or Microsoft Edge.

Moreover, you can use the Incognito tab, as it doesn’t load any cached pages and you can watch contents without any further errors.

10. Contact Customer Support of Paramount+.

You can also contact customer support if you are encountering issues when streaming live TV like the video keeps loading or you see a black screen.

They will ask for your IP address or device ID to resolve the problem.

To find your IP address:

  1. Open the Settings of your phone, and click on WiFi.
  2. Next to your WiFi network, tap the “Info” icon (a circle with an ‘i’ in the middle of it).
  3. Scroll down the screen to “IPV4 Address.”
  4. There you can see your 10-digit IP address next to “IP Address.”

To find your device ID (your model and serial numbers):

  1. Open the Settings of your phone, and click on WiFi.
  2. Tap General, then About.
  3. On the About screen, you’ll see your model number and serial number.

Paramount Plus Error Code 3005

Users can encounter many issues and bugs like the video keeps loading or a black screen while streaming Paramount+. Some users are getting Error Code 3005 while opening the app.

Here we have mentioned 100% working 10 Ways to Fix Paramount Plus Error Code 3005.

Moreover, if you don’t find any working method, then try to re-install the app.

I hope you have fixed the Error Code 3005 in the Paramount+ app. If you have any queries regarding this, feel free to ask us via below comment section.

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