Fix: PS4 Error Code WV-33898-1 (Cannot Display the Page)

While opening the Browser on PlayStation 4, users can encounter PS4 Error Code WV-33898-1. If you are also getting the WV-33898-1 Error Code in your PS4 gaming console, then there is no need to worry about it. By following this article, you can easily deal with this PS4 Error Code.

Causes of PS4 Error Code WV-33898-1

PS4 Error WV-33898-1 usually occurs when the console can’t connect to online services and as a result, users can’t access the webpage on the browser.

When you open the browser on your PS4 and visit any webpage, a pop-up appears on your screen saying “Cannot Display the Page. (WV-33898-1)” 

Clear Cache of PS4

If you are also facing this error while opening the browser, here are some recommended methods that can fix Error Code WV-33898-1.

How to Fix PS4 Error Code WV-33898-1?

1. Restart your PS4.

It is recommended that you should first restart your PS4 console to fix all the bugs and errors. A fresh restart can fix internet connectivity errors and the WV-33898-1 Error will be fixed too.

To restart your PS4: Press and hold the PS button on your controller, then select Power. Now choose the Restart PS4 option and your PS4 will reboot shortly.  After restarting your PS4, open the browser and check if the PS4 WV-33898-1 Error is fixed.

2. Check your Internet Connection.

As this error code is caused by poor internet connections, so make sure your Internet connection is working fine. You can perform a Power Cycle on your WiFi or Modem to troubleshoot your internet connection.

First, turn off your router and unplug the power cable. Wait for approx 60 seconds, then plug back the cable and turn the power button of the router.

Tip: If it didn’t solve your problem, then use a wired (ethernet) connection or if you are using it already, then switch to WiFi.

3. Update your System Software.

If PS4 Error Code WV-33898-1 is still popping on your screen, then you should check if your system software is updated to its latest version. An outdated version of PS4 can cause such types of errors so make sure to update the system software of your PS4.

4. Change DNS settings.

You can fix this PS4 error code by changing the DNS settings temporarily. Navigate to the Network settings of your PS4 and configure your network settings with the number of the public DNS that is free and open to the public by companies or organizations.

Once you change the DNS settings of your PS4, check if the PS4 Error Code WV-33898-1 is fixed.

5. Open TCP Ports and set up a Static IP Address.

If anything is not working for you, then you should open these ports. TCP: 80, 443, 3478, 3479, 3480 and UDP: 3478, 3479,49152~65535.

  • Go to your PS4 Settings and tap on Network.
  • Select View Connection Status.
  • Now there you will see your IP Address and MAC address of your PlayStation 5. Write down both as you will need these later.
  • Now login to your router in your browser and go to the Port Forwarding section.
  • Assign the IP address to your PS4 console from the data you’ve noted down.
  • Open TCP: 80, 443, 3478, 3479, 3480 and UDP: 3478, 3479,49152~65535.
  • After changing, reboot your router and your PS4 too. Connect to the internet and check if the WV-33898-1 error is fixed or not.

If you are unable to do so, please contact your internet service provider to change these settings.

6. Check for maintenance.

Probably, you are seeing this error because there is any maintenance going on or any server failure. Check the PSN status page from here and check for any server error or maintenance going on.

So this was all we know about how to Fix PS4 Error Code WV-33898-1. You can contact PlayStation Customer supports in case of any serious issues, or they have an answer to your queries.

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