We are here with another PS5 error “The external storage drive cannot be recognized” PS5 Error Code CE-100006-7. If you are also getting this error while installing a new game on your PS5 gaming console, then you are at the right place. Here I will tell you how you can easily fix the PS5 error code CE-100006-7.
Causes of PS5 Error Code CE-100006-7.
There is no doubt that the PS5 has become one of the best gaming consoles. But many players are reporting several errors while installing the game on their PS5. CE-100006-7 error code is one of them and if you are also getting this error, then you should pay more attention to this post.
This error usually appears when you try to install PS4 games on PS5 or when you install a new game on your PS5 gaming console. You see an error appearing on your screen “The external storage drive cannot be recognized.”
How to Fix PS5 Error Code CE-100006-7?
1. Restart your PS5.
The first step to fix the CE-100006-7 error is to Restart your PS5 completely. Maybe the game loading gets crashed for the first time and this needs a reboot to install the game again. Click the “Power button” and there you can see the “Restart PS5” option. Click on the Restart button and your PS5 will be restarted shortly.
2. Update the System software.
You should update your system software of PS5 to fix this kind of error code. Whether you are getting this error or not, your PS5 must be updated. Maybe the older version is not supporting the game variant, and updating your PS5 can fix this issue.
How to update your PS5?
- Go to Settings > System > System Software > System Software Update and Settings > Update System Software.
- Tap Update Using Internet.
3. Perform a Power cycle on your external storage drive.
If you are unable to fix this PS5 error code, then Perform a power cycle on your external storage drive. First of all, unplug the connected USB cable and Restart your PS5. Now wait for approx 2 minutes, then connect the USB cable of your external storage drive to PS5.
Tip: If you are using a USB hub, then connect the USB cable to PS5 directly. This might fix the issue because your external storage drive is not authenticating properly with your PS5.
Also Read: How to Fix PS5 Error Code CE-100005-6? (2023)
4. Format your external drive.
Your external storage drive needs to be formatted because either it is crashed or corrupted. If you want to use it for the first time, then you can format it by following the below steps.
How to format an external drive on PS5.
- Make sure that the external storage drive is connected to your PS5.
- Now Go to Settings > Storage > Extended Storage.
- Now tap Format on Extended storage and follow all the instructions to completely wipe all the data from your external storage.
5. Copy data individually.
If you are unable to transfer all the data at once, try transferring content one by one. Maybe all data is unable to transfer at once, so you can transfer data individually, and see if this works.
6. Check if the game is compatible to install on an external drive.
Most of the games can’t install on an external drive due to their big data. Data transferring needs stability, speed, and time. So make sure that your game data can be installed on extended storage by visiting the PS5 extended storage guide.
7. Use another external storage drive.
If nothing works for you to solve PS5 Error Code CE-100006-7, then your external storage drive is corrupted and you need to replace it with another. There may be an issue with your external storage drive, so try to replace it or use another.
8. Contact PlayStation customer support
Contact customer support of PlayStation if they have any solution for this error. Visit the PlayStation Contact support from here.
So these are some recommended methods that might help you to Fix the PS5 Error Code CE-100006-7. For more PS5 errors and fixes you can click here.