How to Fix SOPlayer Not Working Issues in 2023

Do you also get SO Player Not Working issues like Connection Error and Unable to authenticate with no allowed IP address or can’t connect to the server on your other locations? This error mainly occurs because the system has flagged your account as you may have shared your credentials with others. SOPlayer doesn’t allow you to share your account across multiple homes or networks.

Sometimes, SO Player doesn’t run due to connection and server errors. If the error lies in their servers, then you can’t do anything in this situation. But it happens often, and you should try to troubleshoot SOPlayer crashing errors, Video Playback issues or buffering, freezing, and no contents error on your device.

If you are facing SOPlayer not working issue on Firestick or Roku, then we have shared some working ways to fix such types of bugs.

Why does SO Player Connection Error happen?

SO Player is an IPTV (Internet Protocol Television) player app on which you can watch your favorite television shows. You have to pay monthly to enjoy SOPlayer streaming content online. This player works on an active internet connection to your router or modem.

SOPlayer Connection Error happens because it detects how you can use SO Player at home and work network both at the same time. You may have shared your credentials login and passwords with your friends and relatives.

Many users are getting errors like “Unable to authenticate with no allowed IP address” and they can’t log in to the account. So here are some ways that may help you to fix SOPlayer Connection issues.

How to Fix SO Player Not working issues in 2023

This error also happens while using VPN networks, here are some tips that can fix your problems.

1. Never use a VPN on your device because when you connect to the VPN, it gives you random IP addresses on each device. That’s why the system flags your account. So turn off your VPN and reset all the devices that are associated with the account.

2. Contact customer support: Visit the official website of SO Player and contact them via chat. You can see the chat option appearing in the lower right corner. Tell them your issue and they will help you definitely.

3. Don’t share your account with anyone because the system detects how anyone can use the home and work network both to surf content at the same time.

4. Make sure your Internet connection is working fine, maybe SOPlayer can’t connect to its online services and as a result, you are getting connectivity errors. Try to Forget the Network and connect again. If it doesn’t help, then connect to another WiFi connection.

How to Fix SOPlayer Errors on Firestick and Roku.

As you know SO player requires an IPTV services subscription and without it, you can’t watch the content. So before trying anything make sure that you are using a valid account. You can subscribe to any IPTV service and they will send you an activation code and login credentials to your e-mail account.

If you are facing issues while installing SOPlayer for Firestick, read this full guide to download and install SO Player on Firestick.

1. Restart the SOPlayer App.

If the SO Player app is crashing and freezing, then you should first Restart the app. A fresh restart to your device and app can fix the bugs and errors from the SOPlayer app. Close the app completely, Restart your device, and open the app again.

2. Force stop the SO Player app.

  1. Go to “Settings“ from the Home Menu on your FireTV and Roku.
  2. Choose “Applications“.
  3. Select “Manage Installed Applications“.
  4. Choose the “SO Player” app.
  5. Now select the “Force Stop” option from the list.
  6. The application will be closed and run the app again to check if it is working fine.

3. Clear Data and Cache.

You can delete the data and cache of the SO Player app to fix all types of errors. Once, you delete the data and cache, it will start connecting to its online services and hence you can start watching live tv channels and other content without any further issues.

  1. Go to “Settings” on your Firestick.
  2. Choose “Applications“.
  3. Select “Manage Installed Applications“.
  4. Choose the “SO Player” app.
  5. Select the “Clear data” and “Clear cache” options.

If the above methods don’t help you then check the Internet connection of your device and make sure that it is working fine. Moreover, You can restart your Fire TV device by unplugging it from the power outlet. Now wait for a few seconds and plug it back in.

4. Re-install the App.

Last but not the least, if nothing is working for you, then you should try to delete and re-install the SOPlayer app to fix all errors. This is the working solution and has helped many users to fix SO Player ‘Unable to authenticate with no allowed IP address’ problems.

Why does SO Player keep buffering?

When you open the SO Player and if it keeps buffering and freezing, then it can be caused by the older version of the app, or problems with your device, router, modem, and Ethernet cable.

We recommend you update the SO Player app from their official website. SOPlayer has to migrate its services from one platform to another because of copyright issues, and this leads to the app malfunction.

If you are using the older version of the SOPlayer.apk, then it wouldn’t work properly and you can experience the app keeps buffering, freezing, and crashing. However, it is easy to install the latest version of the SOPlayer on your device.

Uninstall the previous version of the SOPlayer.apk and download the latest version from their official website. Now install the soplayer.apk on your mobile phone, Fire TV, Samsung TV, Android TV, Roku, etc.

If the so player not connecting to the server, then you should check your Internet connection and make sure it is working fine. There are chances that your Internet connection is stopping the So player to connect with its online services.

You can perform a power cycle on your router or modem. If it doesn’t help, then try to Forget the Network or connect to any Network to fix the So Player not connecting to the server issue.


Why is SOPlayer not working on my device?

There could be several reasons why SOPlayer is not working on your device, including:

  • An outdated version of the app
  • Internet connectivity issues
  • Conflicts with other apps or software on your device
  • Issues with the servers of the channels you’re trying to stream
  • Conflicting settings or restrictions on your device

What can I do to fix SOPlayer not working on my device?

  • Check your internet connection and ensure that it is stable
  • Update the SOPlayer app to the latest version
  • Uninstall and then reinstall the app
  • Clear the app cache and data
  • Check if there are any conflicting apps or software on your device and try disabling or uninstalling them
  • Try to restart the device
  • Check your device settings to see if any restrictions have been enabled that may be blocking the app’s functionality
  • In case none of this works, check with the developers website or other official sources if they are facing any issues with the server, and wait for it to be resolved

Can I use a VPN with SOPlayer?

You can use a VPN with SOPlayer, but it may not always be necessary. In some cases, using a VPN can help you access channels or content that are not available in your region, but it may also cause issues with the app’s functionality. It’s always a good idea to check with the developers for recommendations on using a VPN with SOPlayer

Can I watch live TV with SOPlayer?

SOPlayer is mainly used for streaming live TV and movies. Many channels are supported by SOPlayer app. But it depends on the channel availability in the server.

Can I run SOPlayer on other platforms besides Android?

SOPlayer is primarily designed to work on Android devices. But you can run SOPlayer on other platforms like Firestick, Smart TV, and PC/MAC by installing an android emulator.

Is it possible to record live TV with SOPlayer?

The SOPlayer itself doesn’t have the functionality to record live TV. You’ll need to use third-party screen recording software or a screen recording feature on your device in order to record the live TV streams from SOPlayer.

Is it possible to have subtitles on SOPlayer?

SOPlayer has built-in support for subtitles and it depends on the channels that have been included, if the channel support subtitles, then it will be displayed on the player. If subtitles are not displayed for a particular channel, you can try adding subtitles manually to the media file.

So this is all we know about How to Fix SO Player Not Working issues in 2023. I hope you like this article, and if you face any other SO Player not working on Firestick, then feel free to ask us via below comment section.

We would like to hear your thoughts on this topic and will be happy to assist you.

4 thoughts on “How to Fix SOPlayer Not Working Issues in 2023”

  1. My feed keeps buffering, playing back the same scenes after buffering, or getting the “playback error” black screen. This only happens on SOPlayer, not any of my other streaming services. I’ve updated to the latest app that they have, I think? Any ideas?

  2. I have Error code EC21
    We uninstalled
    Turned off Firesick
    Disconnected the internet and linked again.
    Tried everything.
    Can anyone help. Keep emailing no response.

  3. We have paid for So player for months we went to watch last night and it made us update it would download but not install. We deleted so player and downloaded again now the pin won’t work and we can’t use our name and password bc it only has the cap options! We have paid and would like to watch it tonight this is my4 th email


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