GTA 5 Online: Fix Interaction Menu Not Working on PS4, PS5, PC

GTA 5 Online Interaction Menu can be opened in the live game that gives plenty of useful features to the player. But for some users, it is not opening in their GTA 5 game. This article will guide you on how to fix Interaction Menu not working in GTA 5 Online.

How to Fix the Interaction Menu not working in GTA 5 Online?

Before moving to the solutions, make sure that you are using the correct key on your Controller to open the GTA 5 Online Interaction Menu.

  • PC Press the “M” key on your Keyboard.
  • PS4 or PS5 – Press and hold the “Touchpad” on your controller.
  • Xbox One and Xbox Series X|S –  Press and hold the “View” on your controller.

If you are using the correct key to open the Interaction Menu in GTA V Online, and it still not opening, then follow the below workarounds to fix this issue.

1. Restart the GTA 5 Game.

Your system may conflict with the game files and you can face the Interaction Menu not working in GTA 5 Online because of some glitches in the game. This issue can be easily fixed by Restarting the game and your device.

Appear Offline in GTA Online
Image Credits: Rockstar Games

First of all, Completely close the GTA 5 Online game. Make sure to save your progress before closing the game. Now Restart your Device as well whether you are getting this error on your PC, Xbox, PSN, or any other platform.

After restarting your device, Launch the GTA 5 Online game and start the gameplay. Now use the correct control according to your platform to open the Interaction Menu. Once you press the key, the Interaction menu will appear on your screen.

2. Clear Cache.

Your console stores the temporary files when you play any game and apps to enhance the user experience. But sometimes, the files stored in the cache can become corrupted.

If the Interaction Menu not opening in GTA 5 Online, then it may happen because of the corrupted cache. Clearing the cache can help you to fix this error and you can use the Interaction menu again.

Clearing the cache doesn’t delete your game-saved data. Follow these steps to clear the cache on your PS4 and PS5.

  1. First of all, Turn off your Console.
  2. Press and hold the Power button until you hear two beeps. Release it only after you hear the second beep.
  3. Now connect your controller with the USB cable.
  4. Press the PS button on the controller.
  5. Now you will enter the Safe Mode.
  6. Select  Clear Cache and Rebuild Database.
  7. Then select Clear System Software Cache.

Now your PS4 and PS5 consoles will restart automatically. This will fix the issue and you can check it by pressing the appropriate key on your controller to open the Interaction Menu in GTA 5 online game.

If this doesn’t help, then try to clear the GTA 5 Game Cache. You can do it by Pressing and Holding the L1 and R1 while the intro video plays.

Frequently Asked Questions (FAQs)

What is the Interaction Menu in GTA 5 Online?

The Interaction Menu in GTA 5 Online is a feature that allows players to access various in-game options such as interacting with other players, accessing their inventory, and setting waypoints.

What causes the Interaction Menu not to work in GTA 5 Online?

This issue can be caused by a number of factors, including problems with the game files, conflicts with other software, using GTA 5 Modded Accounts, or issues with the game’s servers.

How can I fix the issue of the Interaction Menu not working in GTA 5 Online?

Try the following steps:

  • Restart the game
  • Check for any updates for the game and install them if necessary
  • Close any unnecessary background programs or applications to free up resources
  • Verify the game files
  • Clear the game’s cache
  • Reinstall the game
  • Check for the server status and wait if it’s down

So this is all regarding how to fix Interaction Menu not working in GTA 5 Online on PC, PS4, PS5, Xbox One, and Xbox Series X|S. If you have any queries regarding this, then feel free to ask us via below comment section.

Stay tuned with us to read more about GTA 5 Online Guides.

1 thought on “GTA 5 Online: Fix Interaction Menu Not Working on PS4, PS5, PC”

  1. Hi, I can’t turn on the interactive menu. I have cleared the cache, followed all the steps in the video tutorial and still the problem persists. Can’t you help?


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