There is no doubt that HBO Max has become one of the best video and TV show streaming services. It has gained around 50 million paid subscribers since 27th April 2021. This platform has a wide range of original and premium content along with additional content licensed through third-party distributors. Recently, Many users started to face Error Code 321 on HBO Max and they can’t even open their accounts. When users try to log in they see an error appearing on their screen “Oops! Something went wrong.”
If you are also facing HBO Max Error Code 321 then here are some recommended methods that will help you to get your HBO Max account back.
Causes of HBO Max Error Code 321:
After doing some research we found that this is a network connectivity error and it encounters error code 321. However, there is not official statement from HBO Max on this issue but we are here to help you.
Also Read: How to Fix SO Player Connection Error issues in 2023
Many users fixed this issue and you can also fix this error code. You don’t have to download any third-party application or anything. Your HBO Max app will work by doing some basic things. So if you want to fix Error code 321 in your HBO Max, then follow the below methods.
How to Fix HBO Max Error Code 321?
1. Update the HBO Max app.
It is recommended that you should update the HBO Max app to fix this error code. An outdated version of this app can encounter this issue. So you should install a fresh update of this app and you can stream videos without getting any errors.
2. Reset your Internet connection.
As I said above, this is a network connectivity error so make sure that your internet connection is working fine. I would recommend you reset your Internet connection because maybe the internet connection is not active and it is stopping the app to connect with its online services. Forget the WiFi network and connect again to fix Error code 321.
3. Perform a Power cycle on your WiFi or Modem.
If you are internet connection is not working properly then you can perform a power cycle on your WI-Fi router or modem. First, turn off your router and unplug the power cable. Wait for approx 60 seconds, then plug back the cable and turn the power button of the router.
Tip: If it didn’t solve your problem, then use a wired (ethernet) connection or if you are using it already, then switch to WiFi.
4. Check for the service outage or the live servers.
These kinds of error codes are caused due to a service outage or the service of this app is down. Maybe the service is under maintenance so you are getting this error code. Sometimes app servers face downtime because of maintenance or any internal issue. You can check HBO Max outages reported in the last 24 hours on downdetector.com.
5. Check for the service area.
Do you know that HBO Max services are limited to specific areas and you can’t use your account outside the service area? If you are trying to login into your account from outside the service area then you can see this error code. So make sure that you are in the service area.
6. Disable VPN/ Proxy.
If you are using any VPN or Proxy network then immediately disable it. VPN networks use an outside IP and as I said above you can’t use the HBO Max account from the outside service area. So if you are using any VPN or Proxy then turn off it and check if the error is fixed.
So these are some recommended methods that might help you to Fix the HBO Max Error Code 321. If nothing worked for you then you can wait for some time or you can contact the customer support of HBO Max by visiting https://www.hbo.com/about/contact-us.