How to fix T-Mobile app Keeps Stopping & Not working?

This article will help you to fix the T-Mobile app Keeps Stopping, crashing, and freezing issues on Android & iOS phone in 2022. If you are also irritated of tmobile app keeps stopping notifications, then there is no need to worry about it.

Why does T-Mobile Keeps Stopping?

We use different types of apps on our smartphones on daily basis. But sometimes, when we open any app, it starts crashing, freezing, and doesn’t run properly. Whenever we try to open that specific app, it stops working and we can’t figure out how to solve this issue.

It also applies to the Tmobile app, it can misbehave with your android or iOS system and may stop working. T-mobile keeps stopping errors appear on your mobile screen because of some reasons that are:

  • Outdated Software.
  • Expired Data & Cache.
  • Auto Start is disabled for the T-mobile app.
  • T-mobile is disallowed to run in the background.
  • The T-mobile app is corrupted.

How to fix the T-Mobile app Keeps Stopping & Not working?

Follow these steps to fix the TMobile app stopping, crashing or freezing errors on your android and iPhone devices.

1. Force Stop the T-Mobile app.

If the T-mobile app is frequently stopping on your phone, then you need to Force close the app first.

On Android:

  1. Open your phone’s Settings.
  2. Select Apps.
  3. Select the T-Mobile app from the list.
  4. Tap on the Stop or Force Stop button.

On iPhone:

  1. From the Home Screen, swipe up from the bottom of the screen and pause in the middle of the screen.
  2. Swipe right or left to find the T-mobile app icon.
  3. Swipe up on the T-mobile app icon to close the app.

2. Clear Data & Cache.

An outdated and expired cache can also encounter the Tmobile keep stooping error on your mobile. Make sure to clear the data and cache for the T-mobile app by following these steps.

On Android:

  1. Open your phone’s Settings.
  2. Select Apps.
  3. Select the T-Mobile app from the list.
  4. Select Internal Storage.
  5. Tap on the Clear Data and Clear Cache options.

On iOS:

  1. First, Open the Settings app.
  2. Select General.
  3. Select iPhone Storage.
  4. Select the T-Mobile app from the list.
  5. Tap on the Offload app to clear the data and cache.

3. Uninstall Updates.

If the T-Mobile app keeps stopping even after clearing the data and cache, then try to Uninstall the updates by following the above steps. Go to Settings > Apps > T-Mobile. Click on the three-dots menu and select Uninstall Updates.

4. Allow Permission to Auto start the T-Mobile app.

When we turn on our smartphones, all the apps that are installed on the phone also get started. But if the T-mobile app is stopping or crashing, then it may happen because the permissions are disabled to auto-start the T-mobile app.

Follow these steps to Allow Permission to Autostart the T-mobile app.

  1. Open Settings.
  2. Select Apps.
  3. Go to Permission Management.
  4. Allow T-Mobile to Autostart.

If it is already enabled, then try to disable it and check if it works fine or not.

5. Allow the T-mobile app to continue running when the background power consumption is high.

If your smartphone detects that the T-mobile app consumes much power in the background, the system will force close it to save power. It means that the T-Mobile app will stop working and you can see the T-Mobile keep stopping error message on your screen.

Allow the T-mobile app even in High background power consumption, so it can always run in the background unless you close it manually.

  1. Open Settings.
  2. Select Battery.
  3. Tap on High Background Power Consumption.
  4. Now click on the Tmobile app to continue running when the background power consumption is high.

6. Update the T-Mobile app.

It is recommended that you should always update the T-mobile app to fix app-stopping and crashing errors. You can easily update the T-mobile app by going to the Play store or any other traditional app store.

4. Delete and Re-Install the T-Mobile app.

Are you pretty sure that you have installed the official version of the T-Mobile app on your android or iPhone? If you have downloaded it from third-party app stores, then the installed files may be corrupted and you should uninstall the app immediately.

T-Mobile apps are easily available on the Google Play Store and iOS App store. Delete your previous version of the T-mobile app and install the latest one from the app stores.

Once done, you will find that the T-Mobile app will not crash or stop anymore. That’s it!! You will get rid of annoying ‘T-Mobile has been stopped working’ error messages on your screen.


Q: How to fix T-mobile keeps stopping messages?

Ans: You can easily fix this by Force stopping the app, clearing the data and cache, installing updates, and allowing permissions to autostart the T-mobile app and run in the background even if power consumption is high.

Moreover, if you have any queries regarding this, then feel free to ask us via below comment section.

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