WhatsApp is the best messenger app that everyone prefers to send messages to anyone. But sometimes, they can’t send or receive messages on their WhatsApp account.
Do you also not receive WhatsApp messages unless you open the app?
If you are also facing WhatsApp Can’t Send or Receive Messages issues on your android and iOS phone, then this article will help you to fix this.
WhatsApp Can’t Send/ Receive Messages
There are many messenger apps that let you send messages to your favorite ones. WhatsApp is one of the most used apps that allows users to send messages by saving contact numbers. You can make a voice or video call to your WhatsApp contacts.
WhatsApp has many best features such as Group calling, group chats, sending live locations, sharing your files, and many more.
Sometimes, WhatsApp faces server and downtime issues and users can’t send or receive messages. But, it happens often and for only a short period of time. So, it can’t be the real issue for WhatsApp can’t send or receive messages on your android or iOS phone.
How to Fix WhatsApp Not Sending or Receiving Messages
Here, I am going to elaborate on some working methods that can help you to fix WhatsApp won’t send or receive messages on your device.
1. Update your WhatsApp for Android or iOS.
The first method to fix WhatsApp not working error is that you should update your WhatsApp from Google Play Store, iOS App store, or any other traditional app store.
Make sure to update it to the latest version as the outdated version can encounter such types of errors. Once, you update your WhatsApp, send messages to any contact and check if it is working fine. If not, then follow the second method.
2. Clear data and cache of WhatsApp.
It is recommended that you should clear the cache and delete data from your WhatsApp app. However, you will lose your chats and other WhatsApp data, but it can be one way to fix WhatsApp can’t send or receive messages on your phone.
I understand that this can be very hard for you. But many people fixed the WhatsApp error by deleting the cache and data as it may block WhatsApp’s certain features.
If you are hesitating to clear the data and cache of your WhatsApp app, then you may skip this method. You can refer to it as your last option to fix WhatsApp’s not working errors.
Follow the below steps to clear the data and cache of WhatsApp.
On Android:
- Open Settings of your phone and go to “Apps“.
- Now tap on “Installed apps” where all your apps are installed on your phone.
- Then look for the WhatsApp app and click on that.
- Now Tap on Internal Storage and then clear data and cache.’
On iOS:
- Go to the Settings of your Apple device.
- Click on your “Apple ID Profile” tab and select “Manage Storage” from the i-cloud sub-menu.
- Scroll down below and find the WhatsApp app.
- Now disable and delete the data of the app.
Once you delete the cache and data of WhatsApp, make a fresh restart to your device. Verify your mobile number again and check if you are able to send or receive messages on your WhatsApp account.
If your WhatsApp still can’t send or receive messages, then there may be something wrong with your Internet connection or background data.
3. Check your Internet connection.
As you know that WhatsApp requires an active Internet connection to send or receive messages. If your Internet connection is offline then you can’t send or receive messages.
You can simply check that by sending something to one of your WhatsApp contacts. If you are seeing the clock sign beside your message, so it means that your message has not been sent.
WhatsApp is looking for active Internet or WiFi connections to deliver messages. You can reset your Internet Connection by following the below steps.
- Open Settings of your Phone.
- Navigate to Internet and Connections settings.
- Enable Airplane Mode.
- Now disable airplane mode, and your connection will start restarting.
- If this does not help, then enable and disable your Sim card.
You can connect to any active WiFi connection and check if your WhatsApp is able to send or receive messages to your contacts.
4. Enable WhatsApp in the Background.
When your smartphone’s power consumption is high, your phone disables all the apps running in the background. As a result, WhatsApp can’t send or receive messages to anyone.
On Android, Go to Settings → Battery → disable Low Power Mode and make sure to enable WhatsApp to run in the background while power consumption is high.
On iOS, Navigate to Settings → Battery and turn off the Low Power Mode.
By doing this, WhatsApp can run even better without any restrictions and you will be able to send or receive messages.
5. Check blocked Contacts.
Are the messages not sent or received for any particular contact? If yes, then maybe your contacts have blocked you or you may have accidentally blocked them.
You can see your blocked contacts list by following the steps.
- Tap the 3-dot menu on WhatsApp and Navigate to Settings.
- Click Account → Privacy → Blocked contacts.
- There you can see the list of contacts that you have blocked.
- Unblock them if you want to send or receive messages.
If the one contact is not listed there with whom you want to send or receive messages, then maybe they have blocked you.
Do you Use GBWhatsApp or FMWhatsApp?
Nowadays, a lot of users use mod versions of WhatsApp as they provide some extra features such as Anti-delete Messages, Airplane Mode, Hide Online Visibility, Hide Status view, and many mod features.
Do you also use such types of WhatsApp Mods as FMWhatsApp and GBWhatsApp? If yes, and you are unable to send or receive messages, then you will have to disable some features on your FMWhatsApp or GBWhatsApp.
Note: These methods are only for FMWhatsApp or GBWhatsApp users who are unable to send or receive messages on their accounts.
1. Disable Airplane Mode.
FMWhatsApp or GBWhatsApp allows their users to enable Airplane mode so they can’t receive or send messages on their account. Airplane Mode only disables WhatsApp data and you can use other apps without any data interruption.
- Open FMWhatsApp or GBWhatsApp on your android or iOS device.
- Now you can see the Airplane icon on the top menu.
- Make sure to disable it by clicking on that.
2. Turn off the last seen.
When you enable hide online status or last seen on FMWhatsApp or GBWhatsApp, no one can’t see when you were online. Even if you are online, anyone can’t find out and you can chat with anyone without letting them know when you were online.
However, It may misbehave with WhatsApp servers and WhatsApp can’t send or receive messages on your android or iOS phone. So it is recommended that you should turn off this feature.
- Click the ‘+‘ icon on the FMWhatsApp or GBWhatsApp home screen.
- There you can see a Clock icon, make sure that it is turned off.
3. Disable Custom Privacy.
You can enable custom privacy for any particular contact such as hiding blue ticks, second ticks, typing, recording, viewing status, anti-delete messages, etc.
When you enable custom privacy on FMWhatsApp or GBWhatsApp, you may not send or receive messages on your WhatsApp account.
You will only see a notification on your phone “Waiting for messages.”
If you want to send or receive messages on your WhatsApp account without any interruption, so you will have to disable custom privacy.
- Open FMWhatsApp or GBWhatsApp on your phone.
- Now tap on the Contact for which you have enabled custom privacy.
- Click on their name on the top menu bar.
- Hit the Custom Privacy button and uncheck all the options.
- Now Restart your device and you will be able to send or receive messages on your WhatsApp account.
Last Words
So this was all about How to fix WhatsApp Can’t Send or Receive Messages on Android & iOS. The above methods will help you to fix all the WhatsApp errors and you will be able to send or receive messages.
If your WhatsApp mods such as FMWhatsApp or GBWhatsApp, then it is recommended that you should disable all the privacy options such as Airplane Mode, Custom Privacy, and Last seen.
I hope following the above tips can fix WhatsApp wouldn’t send or receive messages on your phone. If you have any queries regarding this, feel free to ask us via below comment section.
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